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Initial consultation

old value. new economy.

Software development in Salzburg for systems already in service.

Four services for companies whose most important applications have been running for years: AI integration, custom software, legacy modernisation and architecture consulting. Each of them can be commissioned on its own. Founded in 2003, today based in Salzburg.

Your success is at the centre of our work.

Guiding principle from the company profile, since 2003

Starting point

The existing systems are the difficult part.

In the companies we work with there is rarely a green field. There is an application that has carried orders, stock and invoicing for ten or twenty years, next to it an ERP system, a document archive, a few spreadsheets and an interface that drops a file overnight. Every one of these parts works. Together they form a landscape into which nothing new fits until somebody first understands how it hangs together.

You notice it in three places. Changes take longer than they used to, although the tasks have stayed the same size. For certain processes there is exactly one person in the company who can explain them. And a project that is undisputed in business terms is left lying there, because the data does not come out of the existing system in a usable form.

That is exactly where our work begins. We build into existing landscapes, with all the care that requires: operations continue, permissions have grown over time, data goes back twenty years. It is more demanding than a new development on open ground, and it is the reason every project here begins with an assessment.

Diagram of a grown system landscape: one large body of identical cubes, extended over years, with gaps and steps in its silhouette, surrounded by four smaller separate bodies at varying distances. Bundles of lines connect them; only a single line runs to one of the smaller bodies. A single red cube sits on the large body.
Figuratively: the grown landscape. Every part carries its load, and anything new has to fit between them.

For orientation

Where our work begins and where it ends.

For a website, an online shop, a campaign or an app for end customers, digital agencies are the right address, and Salzburg has plenty of them. We build the systems behind all that: server and client applications, databases, interfaces between applications that have to talk to each other and so far do not.

We do not sell standard software either. If a ready-made product covers your process, we say so in the first conversation and recommend it. We have turned down enquiries for which an off-the-shelf solution existed. That costs a contract and spares both sides a project nobody wins.

What sets us apart from larger houses is the number of people involved. You speak with the person who assesses your system and takes responsibility for the architecture, and that person stays the same beyond the duration of the project. It also limits how many projects we take on at the same time. If a date cannot be met, we say so before the contract is placed.

And we do not take on systems we are not allowed to look at. The same order applies to all four of our services: first the existing systems, then the plan, then the build. Anyone who wants an estimate without that first step will not get one from us.

Diagram of a boundary: in front a thin wall one layer of cubes deep, behind it, separated by an open gap, a far deeper and denser body of many cubes. Three hairlines cross the gap from the wall into the deep body. A red cube sits where one of those lines arrives.
Figuratively: the boundary. The visible layer in front, the system behind it. That is where our work begins.

Before the first conversation

Three questions you would ask now.

They regularly come first in initial consultations. So the answers are here rather than only in the meeting.

  1. You are a small house. What happens if you drop out?

    From the first day the source code sits in version control to which you have access. We write the documentation so that another house can carry on with it: no internal shorthand, no tools only we can operate. We use widely used technologies rather than in-house constructions, so that you can find someone on the market who knows them.

  2. What does this cost before we commit to anything?

    The initial consultation takes half an hour and costs nothing. Afterwards you know the rates we work with and the order of magnitude of a first step. The assessment can be booked as a service of its own, has a fixed price and ends with something written that belongs to you. Only after that does an estimate follow, with line items you can strike out individually.

  3. We already work with a service provider.

    That is the normal case and no obstacle. An architecture review, an assessment or an AI connection can be commissioned even if your software comes from another provider or is developed in house. The written findings are written so that your existing partner can work with them. Changing provider is not a precondition.

Diagram of an opened body: one whole layer has been drawn out of a block of identical cubes like a drawer and stands separately beside it on the same grid, leaving the block open. A red cube sits in the drawn out layer.
Figuratively: nothing is welded shut. What we build can be pulled out, looked at and handed on.

Founding idea, 2003

Not the computer but the person is at the centre.

People should get the right information at the right moment, wherever in the world they happen to be. That was the idea behind ingen in 2003, and it is still the measure we apply to an architecture: what use is it to the person who works with it in the morning?

  1. Strategy.
  2. Advantage.
  3. Success.
Portrait of DI (FH) Walter Raboch, managing director of ingen. The left edge of the image dissolves into individual square modules.
DI (FH) Walter Raboch
Managing director

How you can measure us.

The details that procurement departments and IT managers ask about first.

View along the central aisle of a production hall: two rows of older machine tools under a riveted steel roof truss with a crane runway. The lower edge of the image dissolves towards the right into individual square modules.
Image: a grown production floor in daily operation.
AI generated
Founded
2003. The name stands for innovative generation: replacing outdated structures while building on the proven knowledge of the generations.
Location
Bucklreuthstraße 3a, 5020 Salzburg. Projects in Austria and across the German speaking region.
Management
DI (FH) Walter Raboch
Clients
Mid-sized companies, corporate groups and public sector clients.
Technical basis
Java and .NET, server and client applications, database solutions, object oriented software technologies.
Sequence
Planning, implementation, integration. The plan comes before the first line of code.
After handover
Long term support after delivery. Whoever built the software is still reachable five years later.
Companies register
FN 234754b, Landesgericht Salzburg. VAT ID ATU56964636.

Let us talk about your system.

You describe what no longer carries the load. We tell you what a first step looks like and what it costs. An initial consultation takes half an hour and costs nothing.

+43 662 434300office@ingen.at

Request an initial consultation